Outsurance sucks big time.

Got an accident in December 31st, they took my car in for almost 2 months. When the car returned it was like someone was actually training to panel beat the car. The car suspension was racked and way too noisy then I took it back to them which they only did the body work again and left the suspension. I am using the vehicle for business purposes and haven't been able to operate since December. Their complain manager promised to revert back to me of which they always don't do that till I call them. As we speak I continue hiring cars from other suppliers which m told they ain't gonna refund me. They really don't car about clients when we are suffering. I took my car to Hyundai for assessment upon its return and that's when they started looking at the suspension which I was using my money to get that report. They just sit in their offices sipping coffee the whole day while we work hard to pay for this services then when claims come in they always send cars to the cheapest dealers they can find to cut costs.

My claim was ********** 26 and I will make sure the whole would know about this before they join