CvE
Corné van Eeden

1 reviews | Active since Jul 2018

29 Aug 2023, 16:20

Outsurance stop with the constant calls.

Taking out insurance for my car was easy. However, i am getting constant calls from Outsurance trying to upsell me with other types of cover. I did advise the agent that i am also working in a extremely busy call center and they should always make contact between 3-4. I am getting 10 -12 calls from Outsurance daily anytime from morning even at night. This is making me regret taking out Outsurance.

0
Replies (3)
OUTsurance
OUTsurance's reply30 Aug 2023, 08:23
Official
Hello Corne

We are so sorry about the constant unwelcome calls!
We will ensure no further market related calls are made to you and thank you for bringing the matter to our attention. 

Regards
The OUTsurance Team
CvE
Corné van Eeden's update31 Aug 2023, 08:55
Reviewer Update
Good day Outsurance. After your reply ensuring me that i will not get any market related calls. I kept getting them daily stil. Im busy getting super mad as i feel you guys are invading my privacy. PLEASE JUST STOP CALLING ME!!!
OUTsurance
OUTsurance's reply01 Sept 2023, 06:14
Official
Hello Corne

It was most unfortunate to see you received another call from our life sales department after your contact details were placed on our 'do not contact' list. We received assurance that no further calls will be made to you.

We sincerely apologise for the further frustration.

Regards
The OUTsurance Team