JN
Jack N

1 reviews | Active since Jan 2019

18 Jan 2019, 12:34

Outsurance steeling from us.

Dear outsurance,

I been with ‘’outsurance’’ since June 2012 without any claim. Your excess for replacing my windscreen is more than what I as a individual can replace my windscreen for. Surely you as a big buyer can get it for even for less. GP Glass quote is R1150 and your excess is R1180 ???? Please cancel my policy , there is no way that I will stay with a company that excess is more than what I can get it for. I will tell everybody I know about this fact.

Regards , Jack Nel

0
Replies (1)
OUTsurance
OUTsurance's reply23 Jan 2019, 12:39
Official
Hello ***

We are sorry about the disappointing service which immediately prompted you to cancel your policy with us.

Our claims manager, Siyabonga contacted you with an apology. We are auditing the call our claims advsior had with you and are discussing our findings with her.

Regards
OUTsurance