DP
Dan P

1 reviews | Active since May 2016

12 Mar 2019, 18:16

Outsurance *****s from pensioners

Outsurance is ********* and *****s from pensioners. How can you trust an organisation like this?

0
Replies (2)
OUTsurance
OUTsurance's reply15 Mar 2019, 13:41
Official
Hello dan-panday

Thank you for our discussion and explaining your father is currently dually insured. The call was audited and it was found your father did in fact accept the cover.

We will naturally assist, as it makes no sense insuring the same item at 2 different companies.

Our client care manager has been trying to reach you, but was unsuccessful in her attempts. She will now proceed by calling your father and assist him.

Regards
OUTsurance
DP
Dan P's update15 Mar 2019, 14:33
Reviewer Update
By accepting the cover, it does not mean his account will be debited before the current cover is cancelled? The manager may contact me as my dad is on holiday with little to no cellular reception.