lH
lyle H

1 reviews | Active since May 2015

16 Jun 2018, 08:56

Outsurance *****ing from their on customers

Debiting my account without permission, Debit my last money that I was supposed to use for petrol this morning for work.

Because outsurance debit and put my account in a negative I can't go work loosing out on a day pay, and I need to pay extra bank fees and interest

I want this to be sorted in the next 30 minutes so that I can make it to work.

FNB :-) Paid from a/c..433509, 16 Jun: R269 Ref.Outsurance Ot **********

I never ever gave u permission to debit this amount from my account and this a few days before pay day

0
Replies (2)
OUTsurance
OUTsurance's reply19 Jun 2018, 14:18
Official

Hello lylejordan

Please accept our sincere apologies or the incorrect debit.

Our client care manager has been trying to reach you to discuss the error which caused the debit.

We do notice you have since reversed the premium but we will still appreciate to personally apologise to you. Teresa will correspond with you via email.

Regards

Dinky

OUTsurance
OUTsurance's reply19 Jun 2018, 14:19
Official

Hello lylejordan

Please accept our sincere apologies or the incorrect debit.

Our client care manager has been trying to reach you to discuss the error which caused the debit.

We do notice you have since reversed the premium but we will still appreciate to personally apologise to you. Teresa will correspond with you via email.

Regards

Dinky