OUTSURANCE - STAY FAR AWAY FROM THIS COMPANY

POOR - ZERO RATING ACTUALLY. Their admin and app is great BUT dont ever register a claim. Goodluck in getting anywhere. We have never missed a single premium and trying to finalise our very first claim through Outsurance has been a nightmare....yes we were warned abt Outsurance but guess we had to experience it firsthand. Disgraceful to grab premiums like clockwork every month but full of excuses when it comes to claims. Only one approved panelbeater in East London that can be used ??? How? Then the panelbeater can only fix the car in 4 to 6 months time as they have to import parts. Strangely the panelbeater down the rd can get the parts the very same day but we cannot use them as Outsurance will not approve any other panelbeater except the ONE they use in East London ....... dont rtn calls as promised, assesors take weeks to respond......really just pathetic!!!