OUTsurance smash and grab claim - Xoliswe great service

Had a smash and grab on Jake’s Gerwel on the 12th of September. It was quite a traumatic experience as everyone at the robot just stood and watched.

I immediately called OUTsurance as I just moved over from another insurer. I had some trouble with the consultant in terms of fixing my window - as driving around with as a woman alone is so dangerous with an open window. I then asked to speak to a manager who agreed for a Perspex to be put on until the claim was approved.

The ****** items included my wallet, laptop and harddrives - which were in my backpack. The laptop claim whilst quite frustrating to me due to the wait and the paperwork but the recent move to OUTsurance would have raised red flags and that was totally understandable.

I am grateful to my accessor Xoliswe for her diligent and efficient assistance. It’s a week later and I have been paid out for a new laptop and finally my car window can be fixed. Give Xoliswe a bells!!

Thank you!