AM
Andy M
1 reviews | Active since Oct 2018
11 Jul 2022, 11:04
Outsurance simple ignores the rules of the direct marketing association DO NOT CONTACT LIST
Got an unsolicited call today from an Outsurance business insurance broker. When asked where they got my contact number from, the broker outright **** by claiming they got my details while driving by my business and then when she was caught out she then proceeded to claim it was from smart something or other. I have requested that a DIRECTOR of Outsurance contact me on the number they called me on to explain why they choose to ignore my specific request to NOT BE CONTACTED and why they should not be reported for their business practices. I AM NOT YOUR SUPERMARKET!
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Replies (2)AM
Andy M's updateReviewer Update
11 Jul 2022, 14:50I have the brokers contact details but will not share them for now. The broker promised that ask a Director of Outsurance to call me to explain their behaviour. I will await the call from a Director first and then I will share this information. I trust you will understand. Take care
AM
Andy M's update11 Jul 2022, 14:50
Reviewer Update
I have the brokers contact details but will not share them for now. The broker promised that ask a Director of Outsurance to call me to explain their behaviour. I will await the call from a Director first and then I will share this information. I trust you will understand. Take care
OUTsurance's replyOfficial
12 Jul 2022, 11:00Good day Andy,
Thank you for your feedback.
Kelvin our Client Relations Manager called you on behalf of the CEO - Danie Matthee. Your concerns were discussed and we thank you for your time.
Please be advised, we have placed your number on our Do Not Call list.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
Kelvin our Client Relations Manager called you on behalf of the CEO - Danie Matthee. Your concerns were discussed and we thank you for your time.
Please be advised, we have placed your number on our Do Not Call list.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply12 Jul 2022, 11:00
Official
Good day Andy,
Thank you for your feedback.
Kelvin our Client Relations Manager called you on behalf of the CEO - Danie Matthee. Your concerns were discussed and we thank you for your time.
Please be advised, we have placed your number on our Do Not Call list.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
Kelvin our Client Relations Manager called you on behalf of the CEO - Danie Matthee. Your concerns were discussed and we thank you for your time.
Please be advised, we have placed your number on our Do Not Call list.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
