NP
Nicolas P

1 reviews | Active since Oct 2010

04 Jun 2025, 12:11

Outsurance showed a lot reactivity and even proactivity dealing with a traumatising housebreaking at my place and it lifted a lot of the trauma off my shoulders

Outsurance showed a lot reactivity and even proactivity dealing with a traumatising housebreaking at my place and it lifted a lot of the trauma off my shoulders. Zayne Pillay, Outsurance Claims Assessor, displayed not only professionalism trying to understand the full sequence of events leading to the breaking but also he showed empathy (a part of you is ******, you feel exposed, vulnerable). He was more proactive than the Cape Town police or ADT was: eg. investigating street cameras nearby and finding footage of the *****s leaving with my belongings. Sadly, Outsurance’s Zayne Pillay was the only one caring and trying to solve what we both saw as a relatively easy case (finger prints everywhere for +- 1 week, Cape Town CBD, *****s leaving by foot to the well known BoKaap’s Kraal). Thanks Outsurance and Thanks Zayne for caring

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Replies (1)
OUTsurance
OUTsurance's reply04 Jun 2025, 12:14
Official
Hello Nicolas,

We are thrilled to hear that your experience with us was so awesome.
 
Thank you for taking the time to leave us such a wonderful review.

We strive to provide awesome service to our clients.

Kudos to Zayne for flying the awesome service flag high. 

Regards,
The OUTsurance Team