MW
Marina W

1 reviews | Active since Jan 2016

02 Mar 2018, 08:11

OUTsurance should be taken OUT

After countless calls to fix YOUR errors with my details on the account, where you guys haven't been taking down the correct banking details after countless calls - to finally getting the details correct. To now having my account debited for no reason whatsoever after being told that my account will not be touched this month!

I will be moving my business elsewhere.

and I will never recommend this insurance ******* to any one out there.

0
Replies (1)
OUTsurance
OUTsurance's reply07 Mar 2018, 13:46
Official

Good day,

This is obviously alarming feedback and we want to assist you.

We have been unsuccessful in our attempts to contact you. We have sent you private messages from Hello Peter as well as sent you an email requesting your detail. In order for us to assist you we need your ID or policy number. Please can you provide your details and you can reply to the email that was sent to you.

Once received we will be able to get the matter resolved.

Thank you,

Kelvin