OUTSURANCE SHOULD BE OUT!!!

I CANCELLED MY POLICY WITH THEM BECAUSE I WAS MISINFORMED, THE CONSULTANT TOLD ME THAT AFTER 6 MONTHS MY PREMIUM WILL BE REDUCED, BULL ****, I WAS PAYING THEM 1280 FOR MY POLO AND AFTER THE 6 MONTHS WHEN I CALLED IN THEY THEN TOLD ME IT WOULD BE AFTER A YEAR, SO I CANCELLED, ITS OVER 2 WEEKS AND I AM STILL WAITING FOR MY REFUND, WHICH WAS SUPPOSEDLY RELEASED YESTERDAY WE ARE WITH THE SAME BANKS SO YET AGAIN I WAS **** TO, THEY SHOULD BLADY PAY ME MORE BECAUSE FIRST OF ALL THEY OWED ME THE R400 BECAUSE I INITIALLY GOT A QUOTE LOWER THAN THEIRS NOW I MUST WAIT FOR MY MONEY, WHAT ABOUT MY TIME, MY CALLS??? WHO THE HELL WILL COMPENSATE ME????, SPOKE TO 3 DIFFERENT PEOPLE AND ALL ASSURED ME THAT I WILL HAVE MY MONEY WITHIN A WEEK, EVEN EMAILED MY BANK STATEMENTS. OUTSURANCE IS A BUNCH OF *******S!!!!, AND THEY ARE NOT THE CHEAPEST.