Outsurance, shocking service and rejects valid claim

<p>On 19 June 2017 we were burgaled and loads of valuable jewerlly, TV,s, laptop, phones, alchohol etc etc taken. I have been through a lenghty 6 week fight with Outsurance to sort out my claim. I have never in my life been treated so badly and treated like a ******** instead of a victim of a horrible crime. I have been with Outsurance since 2005. They use all the bullying and ************ tactics in the book. They have now informed me that my claim (which is quite substantial) has been rejected and my insurance cancelled on some dishonesty level which they are yet to prove. It seems they have done this to a lot of people. They will stop at nothing to nullify your claim. I have repeatedly requested copies of the recorded conversations which they keep refering to and they are not so willing to supply it, yet threaten me if I do not supply information by a given date, my claim will not be processed. I have given them everything (a lot of it unreasonable) they have asked for. I will not stop until justice is served. You should change your slogan from "you will always get something out" to "you may get something out, but not if we can help it". I also bring into question how much money you spend on advertising on TV, is that the money you should be paying your loyal customers for their valid claims? Disgusted!</p>