ED
Ebrahim D
1 reviews | Active since Jan 2016
22 Dec 2022, 10:29
Outsurance shares your info WITHOUT CONSENT!
I honestly just want to cancel with Outsurance. For some reason, I do not receive emails from OUtsurance relating to my policy. I have complained about this to Outsurance (obviously no one took responsibility). To my surprise, my partner has received the email. This is grossly negligent and I NEVER agreed to this.
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OUTsurance's replyOfficial
23 Dec 2022, 09:45Good day Ebrahim,
Thanks for raising your concerns with us.
After responding privately to your review, we escalated the matter for urgent attention.
Jaun our client services manager contacted you to address your concerns. All policy correspondence will be sent to the contact person, your partner was noted as the contact person on your policy. We can confirm that any future policy correspondence will be sent to your email address.
We are sorry for the inconvenience caused.
Regards,
OUTsurance
Thanks for raising your concerns with us.
After responding privately to your review, we escalated the matter for urgent attention.
Jaun our client services manager contacted you to address your concerns. All policy correspondence will be sent to the contact person, your partner was noted as the contact person on your policy. We can confirm that any future policy correspondence will be sent to your email address.
We are sorry for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply23 Dec 2022, 09:45
Official
Good day Ebrahim,
Thanks for raising your concerns with us.
After responding privately to your review, we escalated the matter for urgent attention.
Jaun our client services manager contacted you to address your concerns. All policy correspondence will be sent to the contact person, your partner was noted as the contact person on your policy. We can confirm that any future policy correspondence will be sent to your email address.
We are sorry for the inconvenience caused.
Regards,
OUTsurance
Thanks for raising your concerns with us.
After responding privately to your review, we escalated the matter for urgent attention.
Jaun our client services manager contacted you to address your concerns. All policy correspondence will be sent to the contact person, your partner was noted as the contact person on your policy. We can confirm that any future policy correspondence will be sent to your email address.
We are sorry for the inconvenience caused.
Regards,
OUTsurance