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seelan P

1 reviews | Active since May 2025

22 May 2025, 15:25

OUTsurance service

Awesome service from the agent of OUTsurance, namely Jane Setshedi. quick and efficient. I had a problem with my tv, which was accidently caused by my self. I open the OUTsurance APP on my phone, quick and easy, reported the incident. I did not know what to expect, after that, I was prepared to go and buy a new tv. two hours later, I get a call from OUTsurance. all that went through my mind is," I am sorry, your claim was declined due to negligence" but that was not the case. all she asked of me is to take a photo of the front and back of the tv and send it to her. they did their assessment, by the afternoon, I received a call stating that they are going to replace the tv. well done OUTsurance. happy client

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Replies (1)
OUTsurance
OUTsurance's reply22 May 2025, 15:29
Official
Hello Seelan,

Thank you for commending Jane on her sterling service! 

We are thrilled to hear that your claims process was handled so efficiently. 

Thank you for choosing to insure with us.

Regards,
The OUTsurance Team