MM
Mathapelo M
1 reviews | Active since Feb 2021
01 Feb 2024, 21:30
Outsurance sent a link to claim R500 because they couldn't beat my premium
Outsurance sent a link to claim R500 because they couldn't beat my premium. After submitting all the necessary supporting documents, they want me to bring them claims history(which I sent when claiming for R500) from my insurance company that displays that I have been claim free for the past 5 years 🙆🏾♀️. I disclosed to the consultant that I have claimed within the said years hence I only qualified for R500🙄. I believe this promotion is false, they just lure clients and it is not necessary, if you are cheaper than the rest, we will buy from you. No need to lie to us🚮
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Replies (3)0
Replies (3)
OUTsurance's replyOfficial
02 Feb 2024, 07:46Good day Mathapelo
Certainly no false advertising. We have paid out millions in the quote promotion.
As with any promotion, Ts and Cs will apply. We have escalated this to our quote promotion manager.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
Certainly no false advertising. We have paid out millions in the quote promotion.
As with any promotion, Ts and Cs will apply. We have escalated this to our quote promotion manager.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
OUTsurance's reply02 Feb 2024, 07:46
Official
Good day Mathapelo
Certainly no false advertising. We have paid out millions in the quote promotion.
As with any promotion, Ts and Cs will apply. We have escalated this to our quote promotion manager.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
Certainly no false advertising. We have paid out millions in the quote promotion.
As with any promotion, Ts and Cs will apply. We have escalated this to our quote promotion manager.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
MM
Mathapelo M's updateReviewer Update
03 Feb 2024, 01:28Outsurance called to resolve the matter and payment will reflect within the next 5 days. I hope that this will be the last time you ignore communication from your(prospective) clients.
Thank u for keeping your end of the bargain.
Kind regards
Thapi 😍
Thank u for keeping your end of the bargain.
Kind regards
Thapi 😍
MM
Mathapelo M's update03 Feb 2024, 01:28
Reviewer Update
Outsurance called to resolve the matter and payment will reflect within the next 5 days. I hope that this will be the last time you ignore communication from your(prospective) clients.
Thank u for keeping your end of the bargain.
Kind regards
Thapi 😍
Thank u for keeping your end of the bargain.
Kind regards
Thapi 😍
OUTsurance's replyOfficial
03 Feb 2024, 13:17Great news Thapi.
Thanks for letting us know.
Regards,
The OUTsurance Team
Thanks for letting us know.
Regards,
The OUTsurance Team
OUTsurance's reply03 Feb 2024, 13:17
Official
Great news Thapi.
Thanks for letting us know.
Regards,
The OUTsurance Team
Thanks for letting us know.
Regards,
The OUTsurance Team