DD
Deliwe D

1 reviews | Active since Apr 2015

22 Apr 2015, 18:14

Outsurance Senior Financial Adviser Trying to forc

I logged onto the Outsurance website on 22 April 2015 and tried to get a quotation for my car and my household contents. A couple of minutes later a guy by the name of Valentine from Outsurance called me and asked for more details so that he can give me the quotation. After I gave him all the details he gave me a quote for insurance and wanted to have my banking details where Outsurance can deduct money from my account. I told him I would not give him my banking details as yet as I wanted him to send me the documents to look at before I can make my final decision. He did not want to listen to anything I was saying and was pushing for me to take the policy. I ended up telling him to cancel the whole thing because I felt he was trying to force me to make the decision at that moment and I hung up on him. He called me again and left a message on my phone saying that I need to phone him and apologize for hanging up on him because he wasted his time giving me a quotation. Outsurance has got no right to force anybody to take their policies and by getting a quotation you are not agreeing to anything. The service I got from Valentine was unbelievable!!!!!!

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