LN
Loyiso N
1 reviews | Active since Mar 2023
02 Mar 2023, 09:41
Outsurance ********
Outsurance is ******** my Mother, has ****med my mother for years. Yesterday my mother was hit by a car whilst on a stop signalized intersection. When she claimed, they told her she took limited cover. Up until Now she is not getting assistance. Mind you her car is paid up, these bunch of ********
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Replies (3)
OUTsurance's replyOfficial
02 Mar 2023, 16:42Good afternoon Loyiso,
Thank you for your feedback.
Our claims manager Trivashen contacted you to explain that this was an error on our side which will be rectified.
Our client care team will contact your mother to ensure that she is correctly covered.
The claim will now be validated and we have contacted your mother to initiate the process.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for your feedback.
Our claims manager Trivashen contacted you to explain that this was an error on our side which will be rectified.
Our client care team will contact your mother to ensure that she is correctly covered.
The claim will now be validated and we have contacted your mother to initiate the process.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply02 Mar 2023, 16:42
Official
Good afternoon Loyiso,
Thank you for your feedback.
Our claims manager Trivashen contacted you to explain that this was an error on our side which will be rectified.
Our client care team will contact your mother to ensure that she is correctly covered.
The claim will now be validated and we have contacted your mother to initiate the process.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
Thank you for your feedback.
Our claims manager Trivashen contacted you to explain that this was an error on our side which will be rectified.
Our client care team will contact your mother to ensure that she is correctly covered.
The claim will now be validated and we have contacted your mother to initiate the process.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
LN
Loyiso N's updateReviewer Update
02 Mar 2023, 21:41Thank you
LN
Loyiso N's update02 Mar 2023, 21:41
Reviewer Update
Thank you
OUTsurance's replyOfficial
03 Mar 2023, 07:44We are glad that we were able to assist.
OUTsurance's reply03 Mar 2023, 07:44
Official
We are glad that we were able to assist.