RZ
Ryno Z
1 reviews | Active since Sept 2020
07 Oct 2020, 22:18
OUTsurance ****
I Had an OUTsurance policy with Outsurance I refused to accept the premiums because what they deducted on a monthly basis was not what they have discussed then they kept calling me after I canceled my policy again When I checked on ITC they listed me and I’m not a policy holder with them OUTsurance email me on *** to resolve this issue very bad service don’t deal with OUTsurance they’ll blacklist you for no reason
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OUTsurance's replyOfficial
08 Oct 2020, 10:11Hello Ryno
Kindly note that we are members of the Credit Providers Association and we are obliged to provide the credit bureaus with the details of financial transactions relating to our premiums. The credit bureaus have different manners of depicting the data we provide.
We did send the relevant documentation to the respective bureaus, requesting your payment profile to be updated and the responses to our request have been sent on to you.
We also sent you an email with more detail this morning.
We are sorry about the inconvenience you are experiencing currently.
Regards
OUTsurance
Kindly note that we are members of the Credit Providers Association and we are obliged to provide the credit bureaus with the details of financial transactions relating to our premiums. The credit bureaus have different manners of depicting the data we provide.
We did send the relevant documentation to the respective bureaus, requesting your payment profile to be updated and the responses to our request have been sent on to you.
We also sent you an email with more detail this morning.
We are sorry about the inconvenience you are experiencing currently.
Regards
OUTsurance
OUTsurance's reply08 Oct 2020, 10:11
Official
Hello Ryno
Kindly note that we are members of the Credit Providers Association and we are obliged to provide the credit bureaus with the details of financial transactions relating to our premiums. The credit bureaus have different manners of depicting the data we provide.
We did send the relevant documentation to the respective bureaus, requesting your payment profile to be updated and the responses to our request have been sent on to you.
We also sent you an email with more detail this morning.
We are sorry about the inconvenience you are experiencing currently.
Regards
OUTsurance
Kindly note that we are members of the Credit Providers Association and we are obliged to provide the credit bureaus with the details of financial transactions relating to our premiums. The credit bureaus have different manners of depicting the data we provide.
We did send the relevant documentation to the respective bureaus, requesting your payment profile to be updated and the responses to our request have been sent on to you.
We also sent you an email with more detail this morning.
We are sorry about the inconvenience you are experiencing currently.
Regards
OUTsurance