SM
Steve M
1 reviews | Active since Jun 2022
03 Jul 2024, 21:52
Outsurance sales consultant rude as hell 🤮🤬
I requested a call from outsurance in regards to a quote for my cellphone cover. An Indian lady called me around past 8 in the morning and I must say she was so rude, impatient and disrespectful. I’ve insured my phone with my belongings before and I never had a problem. So this lady couldn’t even come up with a solution as I’ve told her that I have currently relocated. What a way to **** someone off in the morning.
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OUTsurance's replyOfficial
04 Jul 2024, 07:04Hello Steve
The service you describe is unprofessional and not what we wish for any client to experience.
Please accept our sincere apologies for the poor impression you were left with and thank you for bringing the matter to our attention.
We requested our sales management team to audit the call and we will discuss our findings with our advisor. Our sales manager will also be in contact with you.
Regards
The OUTsurance Team
The service you describe is unprofessional and not what we wish for any client to experience.
Please accept our sincere apologies for the poor impression you were left with and thank you for bringing the matter to our attention.
We requested our sales management team to audit the call and we will discuss our findings with our advisor. Our sales manager will also be in contact with you.
Regards
The OUTsurance Team
OUTsurance's reply04 Jul 2024, 07:04
Official
Hello Steve
The service you describe is unprofessional and not what we wish for any client to experience.
Please accept our sincere apologies for the poor impression you were left with and thank you for bringing the matter to our attention.
We requested our sales management team to audit the call and we will discuss our findings with our advisor. Our sales manager will also be in contact with you.
Regards
The OUTsurance Team
The service you describe is unprofessional and not what we wish for any client to experience.
Please accept our sincere apologies for the poor impression you were left with and thank you for bringing the matter to our attention.
We requested our sales management team to audit the call and we will discuss our findings with our advisor. Our sales manager will also be in contact with you.
Regards
The OUTsurance Team