MT
Marinda T

1 reviews | Active since Mar 2022

08 Aug 2024, 13:01

Outsurance running ********* business practice

Outsurance does not conduct business in an ethical manner. With their promotion, they could not beat my existing insurance for my vehicles and now they requesting, after I supp**** them of proof what my current payments is for my motor vehicle, a copy of my full insurance with my existing company before they will pay the promotional amount out. Why should I furnish them with all my other insurance details that have nothing to do with them.

You simply do not supply do that in business, it is not ethical. They are luring customers in providing sensitive information to them this way. Surely this is not allowed in business. Even after hours of conversation on the phone and they could not beat my existing price, they switched over to give me quotes on life insurance. Really, I am 65 years old, what can I do with life insurance. They are running a **** in getting privilege information in a most cunning way.

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Replies (3)
OUTsurance
OUTsurance's reply08 Aug 2024, 13:06
Official
Hello Marinda

Thank you for reaching out to us.

In order to participate in the promotion, we do require a copy of your current insurance schedule.
We need to do a 'like for like' comparison and if our premium is more expensive, you will receive payment,

We will request our quote promotion manager to contact you and assure we will never conduct ********* business practice.

Regards
The OUTsurance Team
MT
Marinda T's update08 Aug 2024, 13:14
Reviewer Update
Isn't that a bit far fetch, after proof was send in how much my current motor vehicle payment was, now you want all my full policy details in order to adjust your pricing in accordance with all my other items. We are also in business and I will personally be ****ed of if another opposition company sit with my pricing. It is simply ********* to do that. You can call it promotional tactics, I call it vuilgat
OUTsurance
OUTsurance's reply08 Aug 2024, 14:07
Official
Hello Marinda

We received feedback from our quote promotion manager, confirming she contacted you and discussed your concerns,
We are sorry to see how you feel, but assure you we will never share personal information with an external party, nor will we use this information for our own purposes.

Regards
The OUTsurance Team