MM
Marcel M
1 reviews | Active since Feb 2020
17 Dec 2021, 10:43
Outsurance run by government
Took them 4 years to sign me up. And when i joined i paid for 9 months before my first claim. Which was a warranty claim and ot even n normal claim.
Took then 2 weeks to get claim processed just to inform me that they wont be covering anything... 2 f%cking weeks.... called them directly after i heard the news..cancelled my policy immediately.
Wont recommend outsurance ever!!! Probably run by the government.
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Replies (1)0
Replies (1)OUTsurance's replyOfficial
17 Dec 2021, 15:06Hello Marcel M
We fully understand your disappointment.
Our assessing manager contacted you and discussed the scope of our warranty cover. He apologised for the long time it took us to provide you with feedback. This is being investigated and will be addressed internally.
Thank you for accepting our apologies.
Regards
OUTsurance
We fully understand your disappointment.
Our assessing manager contacted you and discussed the scope of our warranty cover. He apologised for the long time it took us to provide you with feedback. This is being investigated and will be addressed internally.
Thank you for accepting our apologies.
Regards
OUTsurance
OUTsurance's reply17 Dec 2021, 15:06
Official
Hello Marcel M
We fully understand your disappointment.
Our assessing manager contacted you and discussed the scope of our warranty cover. He apologised for the long time it took us to provide you with feedback. This is being investigated and will be addressed internally.
Thank you for accepting our apologies.
Regards
OUTsurance
We fully understand your disappointment.
Our assessing manager contacted you and discussed the scope of our warranty cover. He apologised for the long time it took us to provide you with feedback. This is being investigated and will be addressed internally.
Thank you for accepting our apologies.
Regards
OUTsurance
