SVDW
Stephen Van Der Westhuizen

1 reviews | Active since May 2016

20 May 2016, 07:56

Outsurance Rock - Claim Settlement after 2 Years!!!

<p>We would like to thank Outsurance, specially QuentinSmith the assecor and Shane, hereby we apologize for the delay in posting this now my fiancee has been diagnosed with MSA, after the meeting with the accesor my fiancée was hospitilized for more than a month with bleeding on the brain and a blood cloth that has been removed and the bleeding has been drained, also attended a step down facility afterwards to monitor his progress. My fiancée was under the impression he did cancelled his insurance with Outsurance. We received an sms from Outsurance for yearly payment for the Insurance that has not been cancelled. Outsurance was contacted, the scenario was explained to the agent,the agent took down the details, not long after our telephonic conversation we received a call from the accesor, Quentin. A meeting has been set and Believe it or not Outsurance did settle our claim. Outsurance You Rock not to mention your staff. Keep up to your excellent standard of quality to your clients!</p>

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Replies (1)
OUTsurance
OUTsurance's reply20 May 2016, 13:10
Official

So sorry to hear about your fiancé and all the best for you two!

Thank you for making the time to give us your feedback.

Regards

Joy