1 reviews | Active since Oct 2019
Outsurance robbing their people
Outsurance is robbing their clients I have been with outsurance for years perhaps 5 or more. I hit a pothole , and needed my insurance to assist. On claiming I was I formed I have to pay R5500 for the panelbeaters. I mean the claim won't even be R5500. I really don't k ow why we pay insurance if we cannot use it. You pay R1000 a month. And yet OUTSURANCE want you to pay so much cash. Outsurance is the Worst insurance . I will be taking my business elsewhere where they don't Rob their clients. I would say. If the panel eaters are more than the budgeted amount for that certain damage allocated on the policy by all means... but paying R5500 I can just as well fix my Flippin car myself. So why have insurance. Outsurance is robbing people.
Our claims manager Mbulelo contacted you to adress your concerns.
Your excess was discussed at sales stage and this was accepted by you.
We therefore cannot assist in reducing this amount for your claim. We can however assist in reviewing your excess for future claims.
If you would like to do so please let us know and we will gladly call you.
Regards,
The OUTsurance Team
Our claims manager Mbulelo contacted you to adress your concerns.
Your excess was discussed at sales stage and this was accepted by you.
We therefore cannot assist in reducing this amount for your claim. We can however assist in reviewing your excess for future claims.
If you would like to do so please let us know and we will gladly call you.
Regards,
The OUTsurance Team