1 reviews | Active since Feb 2017

18 May 2020, 19:14

Outsurance *******.

Can't believe these guys increase their premium during lockdown. I have been with them for more than a year. have never been in accident in my life, yet increased due to "Risk Profile". my vehicle is not even being used due to the fact that I am working from home. My address is also wrong! I clearly stated that I reside in Kemton Park Johburg and not Port elizabeth. I am cancelling this ***

0
Replies (2)
's update19 May 2020, 13:44
Reviewer Update
Received an call from Phobi. What an absolute pleasure to deal with her.
she managed turn my frown into as mile. I am an happy customer again.
OUTsurance
OUTsurance's reply19 May 2020, 14:42
Official
Hello Fritz

You have so much reason to have expressed your dismay. The poor quality of underwriting together with having received an annual rerate depicting an increase at this time are so unfortunate!

Thanks so much for your feedback as well as affording us the opportunity to assist you and restore your faith in us.

We'll make sure to pass your message on to Phobi who provided you with superb service!

Regards
OUTsurance 

Best regards,