BM
Bruce M
1 reviews | Active since Apr 2020
04 Jul 2024, 14:26
Outsurance repudiating our claim
Outsurance initially repudiated our claim, but later acknowledged their error after we argued our case, now are coming up with others silly, useless reasons not to pay our claim
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OUTsurance's replyOfficial
05 Jul 2024, 10:29Hello Bruce
Further to our private reply to you, we received feedback from our assessing manager.
An in depth discussion was held with you about your entire service experience as well as the reason for the rejection of your claim.
An e-mail was sent to you, discussing the options available to you.
We also made arrangements with our broker to make contact with you and discuss your cover.
We are sorry for the disappointment.
Regards
The OUTsurance Team
Further to our private reply to you, we received feedback from our assessing manager.
An in depth discussion was held with you about your entire service experience as well as the reason for the rejection of your claim.
An e-mail was sent to you, discussing the options available to you.
We also made arrangements with our broker to make contact with you and discuss your cover.
We are sorry for the disappointment.
Regards
The OUTsurance Team
OUTsurance's reply05 Jul 2024, 10:29
Official
Hello Bruce
Further to our private reply to you, we received feedback from our assessing manager.
An in depth discussion was held with you about your entire service experience as well as the reason for the rejection of your claim.
An e-mail was sent to you, discussing the options available to you.
We also made arrangements with our broker to make contact with you and discuss your cover.
We are sorry for the disappointment.
Regards
The OUTsurance Team
Further to our private reply to you, we received feedback from our assessing manager.
An in depth discussion was held with you about your entire service experience as well as the reason for the rejection of your claim.
An e-mail was sent to you, discussing the options available to you.
We also made arrangements with our broker to make contact with you and discuss your cover.
We are sorry for the disappointment.
Regards
The OUTsurance Team