Outsurance refusing to accommodate on insurance increase

<p>I am very dissapointed in the service received from Outsurance, in that I am a very loyal and have an emmaculate track record when it comes to claiming. I have 2 x vehicles as well as my home insurance with Outsurance an now received an increase letter on my insurance which I find unacceptable as vehicles depreciate and as per my understanding and logic so should you insurance premium, but this morning when I phoned the retentions department I was met with a lady that was willing to keep the premium on 1 x vehicle the same but not the other, which I find rediculous. I was also thinking of having my building insurance moved to Outsurance but now I will definately have to rethink that option. I will also start looking at alternative Insurance suppliers as it seems that Outsurance is unwilling to accommodate good clients. I find this service and non assistance toward loyal customers from Outsurance very dissapointing.</p>