RH
ROMY H
1 reviews | Active since Apr 2019
26 Feb 2021, 11:31
OUTsurance refund
A refund was supposed to be issued from your establishment. I’ve waited the 30 days and still nothing. Please ensure that you refund my money. I’m tired of dealing with you guys even after I’ve left.....
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OUTsurance's replyOfficial
26 Feb 2021, 13:36Good day Romy,
Thanks for your feedback.
Pulane our client care manager has been in contact with you to address your concerns regarding the refund. The refund will be paid on the 27th of February, due to the weekend please allow for 48 working hours for the funds to reflect in your account.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thanks for your feedback.
Pulane our client care manager has been in contact with you to address your concerns regarding the refund. The refund will be paid on the 27th of February, due to the weekend please allow for 48 working hours for the funds to reflect in your account.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply26 Feb 2021, 13:36
Official
Good day Romy,
Thanks for your feedback.
Pulane our client care manager has been in contact with you to address your concerns regarding the refund. The refund will be paid on the 27th of February, due to the weekend please allow for 48 working hours for the funds to reflect in your account.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thanks for your feedback.
Pulane our client care manager has been in contact with you to address your concerns regarding the refund. The refund will be paid on the 27th of February, due to the weekend please allow for 48 working hours for the funds to reflect in your account.
We do apologise for the inconvenience caused.
Regards,
OUTsurance