HB
Hanno B

1 reviews | Active since Feb 2017

06 Dec 2017, 14:20

OUTsurance Recovering my Vehicle Excess - Woww Erna thank you!

I had amazing service from Erna Swanepoel at OUTsurance legal recoveries in recovering my vehicle excess and damages from Alexander Forbes, after their client drove into the back of my vehicle in August. I was promptly contacted after my accident by Erna to discuss the process in recovering my excess and OUTsurance's cost for repairing my vehicle. She constantly kept me up to date and drove the process to ensure Alexander Forbes paid up. OUTsurance claims assessed my vehicle and appointed a panelbeater the same day! An Avis vehicle was dropped off at my workplace the day mine went in for repairs. At no stage did I have to complete paperwork or follow up on the status of my repairs or claim. The cherry on top is the recovery of my vehicle excess which I thought would take a long time. Erna made this so easy and dealt with the paperwork efficiently, thank you Erna, Claims and OUTsurance, you can count on my business!

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Replies (1)
OUTsurance
OUTsurance's reply06 Dec 2017, 15:02
Official

Thank you for your message, we are happy to have you with us and so proud of Erna for recovering your excess.

She will be over the moon when she receives your feedback!

Regards,

Joy