AS
Andre S
1 reviews | Active since Mar 2009
17 Mar 2021, 10:23
Outsurance R500 ****
On the 18th of February I request a quote from Outsurance for insurance for my Ford Ranger bakkie. From 4 quotes I received, Outsurance was the most expensive. After I mentioned to the saleslady what about the R500 promotion, she said she will email me the link to claim my R500. Since then I phoned her 2 times but to no avail, it's almost 3 weeks and still no link. Its with great fanfare that Outsurance advertised it daily on television, but when it comes to the actually pay out, nothing happens. They talk the talk but defnitely don't walk the walk. Really dissapointed in Outsurance
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OUTsurance's replyOfficial
17 Mar 2021, 15:33Hello Andre
Thank you very much for your feedback.
We contacted you and it was confirmed the email was generated to be sent to you, but unfortunately never reached you. We are investigating this.
You provided us with an alternative email address and we have since received your documents.
Payment will be processed and we thank you for the further patience you afforded us to finalise the long over-due matter for you.
Regards
OUTsurance
Thank you very much for your feedback.
We contacted you and it was confirmed the email was generated to be sent to you, but unfortunately never reached you. We are investigating this.
You provided us with an alternative email address and we have since received your documents.
Payment will be processed and we thank you for the further patience you afforded us to finalise the long over-due matter for you.
Regards
OUTsurance
OUTsurance's reply17 Mar 2021, 15:33
Official
Hello Andre
Thank you very much for your feedback.
We contacted you and it was confirmed the email was generated to be sent to you, but unfortunately never reached you. We are investigating this.
You provided us with an alternative email address and we have since received your documents.
Payment will be processed and we thank you for the further patience you afforded us to finalise the long over-due matter for you.
Regards
OUTsurance
Thank you very much for your feedback.
We contacted you and it was confirmed the email was generated to be sent to you, but unfortunately never reached you. We are investigating this.
You provided us with an alternative email address and we have since received your documents.
Payment will be processed and we thank you for the further patience you afforded us to finalise the long over-due matter for you.
Regards
OUTsurance