Outsurance R400/R800 refund promotion
Took on their R400/R800 promotional offer on cheapest insurance, and this company failed with a quote of R 1000.00 more than current insurance with same cover and access amounts. Cannot get info from them after a number of calls on how to claim funds. This is a shameful **** and people should think twice before waisting a lot of time.
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OUTsurance's replyOfficial
23 Oct 2018, 15:01Hello deon-wolmarans
Thank you for bringing the matter to our attention.
Our promotion team contacted you. It was established the sales advisor did not put the automated process into motion which is the cause for the delay and non payment.
We are very sorry about this!
The payment has since been made and we will discuss the poor service internally.
Regards
Dinky
Thank you for bringing the matter to our attention.
Our promotion team contacted you. It was established the sales advisor did not put the automated process into motion which is the cause for the delay and non payment.
We are very sorry about this!
The payment has since been made and we will discuss the poor service internally.
Regards
Dinky
OUTsurance's reply23 Oct 2018, 15:01
Official
Hello deon-wolmarans
Thank you for bringing the matter to our attention.
Our promotion team contacted you. It was established the sales advisor did not put the automated process into motion which is the cause for the delay and non payment.
We are very sorry about this!
The payment has since been made and we will discuss the poor service internally.
Regards
Dinky
Thank you for bringing the matter to our attention.
Our promotion team contacted you. It was established the sales advisor did not put the automated process into motion which is the cause for the delay and non payment.
We are very sorry about this!
The payment has since been made and we will discuss the poor service internally.
Regards
Dinky