DJ
DRIKUS J
1 reviews | Active since Nov 2017
08 Oct 2018, 13:41
Outsurance R400/R800 promise
I got a call to get me back as a client and after 20 minutes on the line the quotation could not be beat my current insurer. I was promised R800 and sms was send with link to follow. This was on 26 September 2018 14:39. Still waiting for the link and no email was send? This is really not a good start...…...
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OUTsurance's replyOfficial
11 Oct 2018, 12:34Hello Parabat1
We are really sorry about the very poor impression you were left with and thank you for bringing the matter to our attention.
It was established our sales advisor captured your email address incorrectly, which caused the process to come to a stand still.
Refilwe from our promotion team sent you requests for the required documents. Once received, we can do the like for like comparisons for you and conclude this long overdue matter.
Regards
Dinky
We are really sorry about the very poor impression you were left with and thank you for bringing the matter to our attention.
It was established our sales advisor captured your email address incorrectly, which caused the process to come to a stand still.
Refilwe from our promotion team sent you requests for the required documents. Once received, we can do the like for like comparisons for you and conclude this long overdue matter.
Regards
Dinky
OUTsurance's reply11 Oct 2018, 12:34
Official
Hello Parabat1
We are really sorry about the very poor impression you were left with and thank you for bringing the matter to our attention.
It was established our sales advisor captured your email address incorrectly, which caused the process to come to a stand still.
Refilwe from our promotion team sent you requests for the required documents. Once received, we can do the like for like comparisons for you and conclude this long overdue matter.
Regards
Dinky
We are really sorry about the very poor impression you were left with and thank you for bringing the matter to our attention.
It was established our sales advisor captured your email address incorrectly, which caused the process to come to a stand still.
Refilwe from our promotion team sent you requests for the required documents. Once received, we can do the like for like comparisons for you and conclude this long overdue matter.
Regards
Dinky