1 reviews | Active since Nov 2013
Outsurance R400 **** Misleading consumers
Yesterday I received a call from a company saying outsurance will contact me for an obligation free quote, and if they can’t beat my current insurance they will pay me R400.. the consultant Nikkita Moodley stayed on the phone for over an hour just to do a simple quote. Asked for my banking details and when I told her I must first discuss the rodiculously high premium with my husband, she asked why and gave the phone to her manager a Mr Dreyer. Who just hastily said she already clicked accept and the insurance is now active the debit for R2700 will be deducted. I haven’t agreed to anything and will not be bul**** into something I can’t afford, and no mention of the R400 they ******* you with to make contact with you and to get your personal information... ****** **** this we will pay you R400 if we don’t beat your current insurance. Misleading consumers with this adverti*****t.....
What you have described we see in a very serious light and under no circumstances may we proceed to debit your account without your consent.
Dinesh our sales manager contacted you to address your concerns and to resolve the matter. We can confirm the policy is cancelled and we will not debit your account. Dinesh informed you to send him your current insurance schedule so that he can guide you through the process of claiming the R400.
We sincerely apologise for the terrible experience.
Regards,
OUTsurance
What you have described we see in a very serious light and under no circumstances may we proceed to debit your account without your consent.
Dinesh our sales manager contacted you to address your concerns and to resolve the matter. We can confirm the policy is cancelled and we will not debit your account. Dinesh informed you to send him your current insurance schedule so that he can guide you through the process of claiming the R400.
We sincerely apologise for the terrible experience.
Regards,
OUTsurance