1 reviews | Active since Oct 2013
Outsurance R400 cashback a sham
<p>Outsurance launched a major ad campaign that promises to give you a lower insurance quote as compared to your current insurer, however when they fail to do so, they send you from pillar to post or ignore you point ignore you.</p> <p> </p> <p>I was assisted by Merinda Masuku to get an insurance quote, however she became uninterested to continue assisting me after I pointed out that I had a better offer with my insurer. She was reluctant to offer the R400 outsurance claims to payout when they fail to beat your current insurer and simply ended the interaction.</p> <p> </p> <p>Another consultant call me a week later, to ask about my quote, after I stated what had happened with Merinda, she sent me a message that stated that I will receive an email and promised that someone would get into contact with me. Neither happened.</p> <p> </p> <p>They do not have genuine concern for their clients. They are only interested in growing their own numbers. I found great arrogance in the way I was treated.</p>
Hello Thuli Thabede
It is so disappointing to see how we neglected to assist you, therefore creating such a very poor but wrong impression on you!
Refilwe from our promotion department has been trying to reach you and has since proceeded by sending you an e-mail, in which she stipulated what information we require to finalise this long over-due matter for you.
We are very sorry this was not concluded for you from the onset.
Regards
Dinky
Hello Thuli Thabede
It is so disappointing to see how we neglected to assist you, therefore creating such a very poor but wrong impression on you!
Refilwe from our promotion department has been trying to reach you and has since proceeded by sending you an e-mail, in which she stipulated what information we require to finalise this long over-due matter for you.
We are very sorry this was not concluded for you from the onset.
Regards
Dinky
