iM
innocent M
1 reviews | Active since Jan 2013
23 Aug 2021, 12:33
Outsurance quotes not consistent
Be careful with Outsurance when shopping for insurance for your new vehicle/home. When you speak to different service agents they will give you very different premiums for the same item trying to rip you off.I had a phone call last week for a quote and followed up today with a different agent and the premium was hugely different. Very strange and suspicious.
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OUTsurance's replyOfficial
26 Aug 2021, 09:01Good morning Innocent,
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
Dumisani, from our client care management team has been in contact with you.
After further investigation he found that this was a staff error and we take full responsibility for the misunderstanding.
The correct premium was offered and we are glad to see that you have re-instated your policy.
We apologise for the inconvenience this may have caused.
Regards,
OUTsurance
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
Dumisani, from our client care management team has been in contact with you.
After further investigation he found that this was a staff error and we take full responsibility for the misunderstanding.
The correct premium was offered and we are glad to see that you have re-instated your policy.
We apologise for the inconvenience this may have caused.
Regards,
OUTsurance
Best regards,
OUTsurance's reply26 Aug 2021, 09:01
Official
Good morning Innocent,
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
Dumisani, from our client care management team has been in contact with you.
After further investigation he found that this was a staff error and we take full responsibility for the misunderstanding.
The correct premium was offered and we are glad to see that you have re-instated your policy.
We apologise for the inconvenience this may have caused.
Regards,
OUTsurance
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
Dumisani, from our client care management team has been in contact with you.
After further investigation he found that this was a staff error and we take full responsibility for the misunderstanding.
The correct premium was offered and we are glad to see that you have re-instated your policy.
We apologise for the inconvenience this may have caused.
Regards,
OUTsurance
Best regards,