MM
Marco M

1 reviews | Active since Mar 2009

09 Feb 2021, 12:11

Outsurance: Quick and Efficient with a Can Do attitude!

Great service as usual from Outsurance. My call was correctly routed the first time I called, and within 5 minutes I was speaking to a consultant (not a robot or a disembodied voice - and ACTUAL person). They helped me initiate my insurance claim, and the assesors phoned me within 2 minutes of my conversation with Outsurance. Whether the claim is covered or not (depends on the assessment of the issue and whether it was a power surge/load shedding) the efficiency of Outsurance is really impressive, and I am glad my entire insurance portfolio resides with them.

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Replies (1)
OUTsurance
OUTsurance's reply09 Feb 2021, 13:50
Official
We truly appreciate your positive feedback on your claims experience thus far.
Thumbs up to Karabo, keep up the fantastic work!
Regards,
OUTsurance