1 reviews | Active since Sept 2016

20 Apr 2024, 16:15

Outsurance provided total peace of mind.

I recently collided into a stationary vehicle with my car, which left a scratch on the other car. A private quotation came close to R5 000. I did not have that money, so I decided to work through my insurance. I thought that I will have to pay my excess amount apart from loosing my Outsurance no claim bonus. I contacted Outsurance and was helped by Kuben Naidoo. He provided me with a claim no. which I had to provide to the owner of the stationary vehicle. He in return had to contact the legal department from Outsurance with that number. As I expected, I lost my Outsurance no claim bonus, which was nothing in comparison to the R5 00 claim. I did not have to pay the excess amount as it went through as a third party claim as there was no damage to my vehicle. I was so relieved not to pay anything and for Outsurance to handle the case for me, according to Jabulani Makwela from the legal department.. I think this was an excellent service with helpful staff members and left me with total peace of mind. The third party involved responded by saying "all was good".

0
Replies (1)
OUTsurance
OUTsurance's reply20 Apr 2024, 18:19
Official
Hello Mauritz

Your response to excellent service from all involved is much appreciated and will certainly be shared with Kuben as well as Jabulani.

In addiition to this, thank you for your continued and loyal support!

Regards
The OUTsurance Team