KK
Kit Kit.taljaard

1 reviews | Active since Apr 2026

28 Apr 2026, 09:47

OUTsurance provided the best customer service I have ever received from an insurance company

OUTsurance provided the best customer service I have ever received from an insurance company. From the moment I used the emergency button on the app after my accident, their response was immediate. Within seconds, I was contacted, and a towing service arrived within minutes. Throughout the entire claims process, communication was excellent, with regular updates and clear explanations. A special thank you to Tebogo Aphane, my claims advisor, for her outstanding support. I highly recommend OUTsurance for their professionalism, efficiency, and truly exceptional customer care.

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Replies (1)
OUTsurance
OUTsurance's reply28 Apr 2026, 09:50
Official
Good day Kit,

Kudos to Tebogo Aphane for delivering awesome service again! Your response means the world.  

We are very pleased to know you were assisted promptly amidst an emergency situation! 

Thank you very much for your over-all positive response to our service and product! 

Regards, 
The OUTsurance Team.