FR
Frans R
1 reviews | Active since Jul 2011
14 May 2026, 17:00
Outsurance promotion no link
Outsurance promotion i qualified I received an OTP successfully, which confirms that my contact details are correct and that communication is reaching me, however I never received the email containing the required link to proceed. I have checked my inbox, spam, junk, and deleted folders multiple times and there is still nothing. This has caused unnecessary delays and inconvenience. Please can this matter be resolved urgently and the correct email/link resent.
Helpful (0)
Replies (2)0
Replies (2)FR
Frans R's updateReviewer Update
14 May 2026, 17:54I am extremely frustrated with the service experience regarding the OUTsurance promotion. I qualify for the 30-day requirement and successfully received the OTP, however I never received the email containing the required link to proceed.
I have checked my inbox, spam, junk, and deleted folders multiple times and there is still nothing. This has caused unnecessary delays and inconvenience.
Please can this matter be resolved urgently and the correct email/link resent so that I can continue with the process.
I have checked my inbox, spam, junk, and deleted folders multiple times and there is still nothing. This has caused unnecessary delays and inconvenience.
Please can this matter be resolved urgently and the correct email/link resent so that I can continue with the process.
FR
Frans R's update14 May 2026, 17:54
Reviewer Update
I am extremely frustrated with the service experience regarding the OUTsurance promotion. I qualify for the 30-day requirement and successfully received the OTP, however I never received the email containing the required link to proceed.
I have checked my inbox, spam, junk, and deleted folders multiple times and there is still nothing. This has caused unnecessary delays and inconvenience.
Please can this matter be resolved urgently and the correct email/link resent so that I can continue with the process.
I have checked my inbox, spam, junk, and deleted folders multiple times and there is still nothing. This has caused unnecessary delays and inconvenience.
Please can this matter be resolved urgently and the correct email/link resent so that I can continue with the process.
OUTsurance's replyOfficial
15 May 2026, 13:17Hello Fran
Following our initial response to you, we received feedback from our quote promotion team.
Our records show the link was sent to the correct email address. The link was resent now. We will finalise the matter as soon as we have received the required documents from you.
We hope to offer you a saving the near future.
Regards
The OUTsurance Team
Following our initial response to you, we received feedback from our quote promotion team.
Our records show the link was sent to the correct email address. The link was resent now. We will finalise the matter as soon as we have received the required documents from you.
We hope to offer you a saving the near future.
Regards
The OUTsurance Team
OUTsurance's reply15 May 2026, 13:17
Official
Hello Fran
Following our initial response to you, we received feedback from our quote promotion team.
Our records show the link was sent to the correct email address. The link was resent now. We will finalise the matter as soon as we have received the required documents from you.
We hope to offer you a saving the near future.
Regards
The OUTsurance Team
Following our initial response to you, we received feedback from our quote promotion team.
Our records show the link was sent to the correct email address. The link was resent now. We will finalise the matter as soon as we have received the required documents from you.
We hope to offer you a saving the near future.
Regards
The OUTsurance Team