SZ
Sibonginkosi Z

1 reviews | Active since Aug 2014

08 Mar 2023, 10:31

Outsurance Promotion

I called in to obtain an insurance quote for my vehicle and home content. After spending 45 mins on the call the quote I received was higher then my current insurer. I advised the agent that I had to jump off the call as I had a meeting to attend to. He spent 10 more minutes trying to convince me to take out the home content insurance so that I could build a profile with Outsurance. I explained to him that the main purpose for my call was to obtain a cheaper insurance quote. Since that wasn't fulfilled, I wanted to jump off the call. At the very beginning, I explained that I wanted to be entered to the promo. Should the quotation I receive from Outsurance be higher, then he would have to send me a link to complete. I haven't received the link. This seems to be the trend every time I do the quotation. I have to follow-up to get the link to the promotion which is being run by Outsurance.

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Replies (1)
OUTsurance
OUTsurance's reply13 Mar 2023, 14:54
Official
Good day Sibonginkosi,

We are sorry to hear that the process wasn't concluded for you. 

Further to our private response, we can confirm that Nombulelo from our quote promotion contacted you. Nombulelo addressed your concerns and she discuss the Ts and Cs in detail with you.

Thanks for giving us the opportunity to address this with you. 

Regards,
OUTsurance