SM
Shanaaz M

1 reviews | Active since Dec 2012

17 Dec 2020, 09:34

Outsurance price hikes

I have been with outsurance for a while. I wanted to remove certain items from my portfolio as they were damaged and did realise I could claim for them. Outsurance reminded me they were covered for damage and paid out the claim with out a problem. Suddenly this year after my claim my premium has shot up fro R2362 to R3128. a substantial increase. And I was just about to take out extra cover in the form of funeral cover. Well I don't think so. I am shopping around for insurance now.

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Replies (1)
OUTsurance
OUTsurance's reply17 Dec 2020, 11:26
Official
Hello Shanaaz

Thank you for your response.
We fully understand an annual rerate, depicting such a significant increase cannot be welcome!

Our client care advisor contacted you, revised all relevant underwriting criteria and was able to assist you with a reduced premium.

We appreciate the time you afforded us to discuss the detail.

Regards
OUTsurance