CG
Christoff G

1 reviews | Active since Feb 2020

08 Jul 2021, 10:26

Outsurance POPI Act. data misuse

Outsurance have been spamming me with adverti*****ts on SMS.

They completely disregard and ignore the POPI Act (https://popia.co.za) which among other guidelines requires me to give content before I can be spammed with adverti*****ts.

Can anyone please help me report them for the misuse of my data and disregard of the POPI Act. I will be seeking legal advice.

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Replies (2)
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Christoff G's update08 Jul 2021, 11:55
Reviewer Update
Hi Outsurance. I am not going to give any information because I do not want to share my information with a company I am not even a customer of.

If I continue to get unsolicited adverti*****ts, I will have to take this matter further.
You guys should be in compliance with the POPI Act without your customers or in my case random people who need to help you comply.

OUTsurance
OUTsurance's reply09 Jul 2021, 12:48
Official
Good day Christoff, 

Thank you for raising your concerns with us. 

Please be advised, we do meet all requirements as set out by the Protection of Personal Information Act.

When a client is contacted by OUTsurance or an affiliate of OUTsurance, they are given an opportunity to withhold their consent for their information to be used at which point the client is added to the Do Not Contact list. This matter has been addressed with you and you have been placed on the Do Not Call list.

We are sorry for the inconvenience caused.

Regards,
OUTsurance