MA
Marc A

1 reviews | Active since Sept 2020

11 Sept 2020, 18:30

Outsurance - poor service delivery / no loyalty

Outsurance client for three years, Outsurance increases car premium by almost 100% on change of address and cannot beat competitors premium for similar or equivalent cover. One would think being a loyal client they'd try keep you and lower the premium. Happily changed to competitor. Now paying same premium as before with new competitor.

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Replies (1)
OUTsurance
OUTsurance's reply16 Sept 2020, 12:05
Official
Hello Marc

It is of course not good to see your premium increased so substantially after having moved provinces.

We are pleased to know you did manage to obtain a lesser premium, sadly with another insurer.

We wish you all the best.

Regards
OUTsurance