1 reviews | Active since Jan 2017
OUTSURANCE POOR SERVICE CALL CENTRE AGENTS MPHO MANAGER KELLY POOR SERVICE
<p>BELOW IS THE COMPLAINT I Sent: Friday, January 13, 2017 2:10 PM TO OUTSURANCE, TODAY I AM YET TO RECEIVE A RESPONSE</p> <p>COMPLAINT: OUTSURANCE CLAIM NUMBER: ********** 85<br />PROOF OF PAYMENT</p> <p>We have lodge a claim under the above mentioned number, for the following:</p> <p>Licks in two bathrooms which have dampen the walls. Your people sent the assessors, who came to assess and took photos. THE SAME ASSOSSORS ARE HERE TO TO THE REPAIRS AND THEY REFUSE TO REPAIR ALL THE DAMAGES AND ARE FIXING ONLY HALF THE DAMAGES.</p> <p>This is unacceptable, please assist. Cell:*********X</p> <p>Regards,</p>
Thank you for notifying us. Shelton our claims manager has contacted you to discuss the way forward. The plumbers have also been authorised and requested to attend to the damages. We were notified that they have been to your premises.
Regards, Kelvin
Thank you for notifying us. Shelton our claims manager has contacted you to discuss the way forward. The plumbers have also been authorised and requested to attend to the damages. We were notified that they have been to your premises.
Regards, Kelvin
Even after i had been forced to pay the 2nd excess for a single damage/claim. i am now require to pay a 3rd excess for the same damage/claim. Its almost two month now and the repairs are 5% complete.
Even after i had been forced to pay the 2nd excess for a single damage/claim. i am now require to pay a 3rd excess for the same damage/claim. Its almost two month now and the repairs are 5% complete.