MV
Mirella V
1 reviews | Active since Oct 2024
25 Oct 2024, 09:40
Outsurance Poor Phone Etiquette _Drops call
I was on a call with a call center agent. Manyano Buso, when i indicated that Outsurance was more expensive then my current insurance company and i would not move over to Outsurance Manyano cut the call without greeting me.
Outsurance claims to have better service than other competitors and thus you pay for premium service but my experience with them today has been bad.
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Replies (1)OUTsurance's replyOfficial
25 Oct 2024, 09:50Good day Mirella,
We don't blame you for sharing your dismay. We pride ourselves in our service delivery, so your experience is unacceptable.
Our sales manager will listen to the call recording and address accordingly.
You have our sincere apologies for the bad experience.
Regards,
The OUTsurance Team
We don't blame you for sharing your dismay. We pride ourselves in our service delivery, so your experience is unacceptable.
Our sales manager will listen to the call recording and address accordingly.
You have our sincere apologies for the bad experience.
Regards,
The OUTsurance Team
OUTsurance's reply25 Oct 2024, 09:50
Official
Good day Mirella,
We don't blame you for sharing your dismay. We pride ourselves in our service delivery, so your experience is unacceptable.
Our sales manager will listen to the call recording and address accordingly.
You have our sincere apologies for the bad experience.
Regards,
The OUTsurance Team
We don't blame you for sharing your dismay. We pride ourselves in our service delivery, so your experience is unacceptable.
Our sales manager will listen to the call recording and address accordingly.
You have our sincere apologies for the bad experience.
Regards,
The OUTsurance Team
