Outsurance Poor ignorent misleading service

I reported a reported a water leak 08/02/22. The leak resulted in damages to the floor, cupboard, dry wallingin my house as the old geyser was inside the kitchen sink cupboard. After the gesyer was replaced 3 days later, the hot water pipe burst. More than 1 week later the geyser was replaced, I stopped the leaking hot water pipe myself, the repair of the floor was paid out But nothing about the cupboard, the floor and the waterpipe.. The consulants are absolutly inexperienced, clueless ignorent. The situation (we dont have a kitchen sink due to this failure) is do bad, my wife got a migraine and thus is bed ridden for the past 3 days..... I've had it with this s......t insurance with their misleading TV ads.