GN
George N
1 reviews | Active since Dec 2009
28 Oct 2022, 07:41
Outsurance Pointsmen too busy on phones
I have always had very good experiences with the Outsurance Pointsmen. Fast, efficient and friendly. But this morning it was the 3rd time that I had a dangerous situation develop at the same high speed intersection, and they were busy with their cell phones. After I honked and indicated they need to control the traffic, the one lady flipped me off. This is the intersection of Snake Valley Rd and Ben Schoeman off-ramp. This happened about 07:00 28/10/22. So either train them or take away their phones or move them to a slower intersection. People are going to get hurt soon.
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Replies (1)OUTsurance's replyOfficial
28 Oct 2022, 08:40Good morning George,
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
We have notified traffic free flow who manage the points men and they have informed us that they will address accordingly.
Any future queries regarding our points men can be referred directly to traffic free flow - ***.
We apologise for the inconvenience caused in this regard.
Regards,
OUTsurance
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
We have notified traffic free flow who manage the points men and they have informed us that they will address accordingly.
Any future queries regarding our points men can be referred directly to traffic free flow - ***.
We apologise for the inconvenience caused in this regard.
Regards,
OUTsurance
OUTsurance's reply28 Oct 2022, 08:40
Official
Good morning George,
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
We have notified traffic free flow who manage the points men and they have informed us that they will address accordingly.
Any future queries regarding our points men can be referred directly to traffic free flow - ***.
We apologise for the inconvenience caused in this regard.
Regards,
OUTsurance
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
We have notified traffic free flow who manage the points men and they have informed us that they will address accordingly.
Any future queries regarding our points men can be referred directly to traffic free flow - ***.
We apologise for the inconvenience caused in this regard.
Regards,
OUTsurance
