VN
Varshan N
1 reviews | Active since May 2017
01 Jul 2025, 20:21
Outsurance Pet Insurance policy
very bad service, cant process claims from time to time. when you really need to make use of the policy is the time where you actually cant use it, in emergency situations
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OUTsurance's replyOfficial
16 Jul 2025, 13:40Good day Varshan,
We value your feedback and are truly sorry for the disappointing service experience.
Our claims manager Bonne has been unsuccessful in her attempts to contact you and has not received a response to her email. We would like the opportunity to review your concerns. Please feel free to reach out to Bonne when you're available and she will contact you.
Regards,
the OUTsurance Team
We value your feedback and are truly sorry for the disappointing service experience.
Our claims manager Bonne has been unsuccessful in her attempts to contact you and has not received a response to her email. We would like the opportunity to review your concerns. Please feel free to reach out to Bonne when you're available and she will contact you.
Regards,
the OUTsurance Team
OUTsurance's reply16 Jul 2025, 13:40
Official
Good day Varshan,
We value your feedback and are truly sorry for the disappointing service experience.
Our claims manager Bonne has been unsuccessful in her attempts to contact you and has not received a response to her email. We would like the opportunity to review your concerns. Please feel free to reach out to Bonne when you're available and she will contact you.
Regards,
the OUTsurance Team
We value your feedback and are truly sorry for the disappointing service experience.
Our claims manager Bonne has been unsuccessful in her attempts to contact you and has not received a response to her email. We would like the opportunity to review your concerns. Please feel free to reach out to Bonne when you're available and she will contact you.
Regards,
the OUTsurance Team