DC
Dion C
1 reviews | Active since Mar 2021
17 Oct 2024, 15:12
Outsurance Pet Insurance is a ****
After signing up not even a year , they have Increased my premium from R322 to R480 , There was no excess on vet visits , Now there is a R300 Excess , Hospital and Accident Access has gone up from R500 to R850 , I had only one claim of R2200 in this period , They are a **** , They get you to sighn up then come with mayor increases , Stay away from them
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Replies (2)
OUTsurance's replyOfficial
17 Oct 2024, 15:29Good day Dion,
We understand that receiving an annual increase comes as a disappointment.
There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments etc. Our client services manager will call you to address your concerns.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
We understand that receiving an annual increase comes as a disappointment.
There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments etc. Our client services manager will call you to address your concerns.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
OUTsurance's reply17 Oct 2024, 15:29
Official
Good day Dion,
We understand that receiving an annual increase comes as a disappointment.
There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments etc. Our client services manager will call you to address your concerns.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
We understand that receiving an annual increase comes as a disappointment.
There are a variety of factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments etc. Our client services manager will call you to address your concerns.
We do apologise for the disappointment.
Regards,
The OUTsurance Team
DC
Dion C's updateReviewer Update
17 Oct 2024, 15:54Yes but not a 50 % Increase in Premium , Take out Well being cover on the policy and increasing your excess to almost dbl , My claims were very small
DC
Dion C's update17 Oct 2024, 15:54
Reviewer Update
Yes but not a 50 % Increase in Premium , Take out Well being cover on the policy and increasing your excess to almost dbl , My claims were very small