AG
Ashish G

1 reviews | Active since Sept 2020

11 Dec 2025, 01:37

Outsurance Pet insurance

After recently joining Outsurance Pet insurance, one of my dogs got bitten by a another dog.

I was really expecting a hard time being a first time claim a month after joining but it was the complete opposite!!!

Outsurance really assisted asap. After logging the claim seamlessly on the app, my claim was approved after 24 hours and paid out within 72 Hours. Nelisiwe from the claims department was really a Star and deserves the recognition.

Well done to outsurance

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Replies (1)
OUTsurance
OUTsurance's reply11 Dec 2025, 07:01
Official
Hello Ashish,


We are thrilled to hear that your claims process was handled so efficiently.

Kudos to Nelisiwe for ensuring you were assisted promptly and for giving you peace of mind throughout. 

Regards,
The OUTsurance Team.