DO
Daniel O
1 reviews | Active since Feb 2010
19 Jan 2024, 11:22
Outsurance Pathetic Service
Been without hot water now for 4 full days.. Outsurance is just totally clueless. My heatpump is still not replaced neithe is my claim resolved.. its Friday today should I go a weekend without hot water..
I jave insurance for a rwason but seemsOutsurance is only there to.take the monthly insurance money.. no phone calls back from managers.. they are forever in some "meeting"..
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OUTsurance's replyOfficial
19 Jan 2024, 12:42Good afternoon Daniel,
Thank you for bringing your concerns to our attention.
The claim was finalised with you earlier and an assessor has been appointed.
Our assessing manager will contact you.
We apologise for the delay and inconvenience caused.
Regards,
The OUTsurance Team
Thank you for bringing your concerns to our attention.
The claim was finalised with you earlier and an assessor has been appointed.
Our assessing manager will contact you.
We apologise for the delay and inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply19 Jan 2024, 12:42
Official
Good afternoon Daniel,
Thank you for bringing your concerns to our attention.
The claim was finalised with you earlier and an assessor has been appointed.
Our assessing manager will contact you.
We apologise for the delay and inconvenience caused.
Regards,
The OUTsurance Team
Thank you for bringing your concerns to our attention.
The claim was finalised with you earlier and an assessor has been appointed.
Our assessing manager will contact you.
We apologise for the delay and inconvenience caused.
Regards,
The OUTsurance Team